Privacy Policy

Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using our Site you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site we may ask you to provide us with certain personally identifiable information which can be used to contact or identify you.

Personally identifiable information may include, but is not limited to: your name; Personal Information;

Log Data. Like many site operators, we collect information that your browser sends whenever you visit our Site.

Log Data

This Log Data may include information such as your computers Internet Protocol & IP address; browser type; browser version; the pages of our Site that you visit; the time and date of your visit; the time spent on those pages and other statistics.

In addition we may use third party services such as Google Analytics that collect, monitor and analyze this.

The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics.


We may use your Personal Information to contact you with newsletters; marketing or promotional materials and other information.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computers hard drive.

Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security due to the nature of the process.

Data Protection Policy (GDPR)

Information we will collect to process your order: IP Address, Name, Address, Telephone, Email, Date of Transaction, Date of Arrival, Date of Departure, additional extras. Payment information is held with our Third Party Payment provider which is total separate from the website and we have no access to.

Who has access to your personal data: Haigs Hotel, Mailing List, Website. We do use Google Analytics on this site.

Data Protection Officer: Haigs Hotel –

You can lodge a data subject access request: You can request your hotel account and history be deleted by contacting

How long will we hold your personal data: We will hold your account details and purchase history for as long as you are a customer. We will contact you every 12 months to see if you would like to stay a customer. We will never share / sell / Rent your Personal Data with any third party, but we may add you to our Mailing List which has an unsubscribe option. All invoices / booking information will be held in our accounts for at least the 6 years of records that we need to keep by law.

Contact Us

If you have any questions about this Privacy Policy, please contact us!